Job
IT SUPPORT ENGINEER REQUIRED
ABIRA & AIRAH PRIVATE LIMITED is seeking an experienced IT Support Engineer to join its growing IT support business. This role involves providing technical support to clients, including installation, configuration, maintenance, and troubleshooting of hardware and software systems.
This is an excellent opportunity to enhance your technical skills and build a successful career.
Job Details
- Job Type: Permanent
- Salary: €35,000 per year
- Working Hours: 40 hours per week
- Location: Carrick Gadgets, Main Street, Carrick-on-Shannon, Co. Leitrim, N41 F2V6
Key Responsibilities
- Manage and resolve support tickets efficiently
- Install, configure, and troubleshoot hardware and software
- Maintain strong technical knowledge of IT equipment and services
- Collaborate with the business manager to ensure high-quality support
- Coordinate with external technical vendors
- Document technical solutions and system updates
- Maintain hardware/software inventory and licensing records
- Provide technical training to customers when required
- Ensure confidentiality of client data
- Deliver Remote Desktop support solutions
- Perform additional duties as required
Requirements
- Minimum 3+ years of experience in IT Helpdesk/Technical Support
- Relevant qualification (industry certifications are a plus)
- Strong knowledge of:
- iOS, Android, and Microsoft Operating Systems
- Microsoft Applications
- Antivirus, spyware, and malware tools
- Networking (TCP/IP, Switching, Firewall, VPN)
- Knowledge of hardware (mobile phones, servers, desktops, laptops, tablets, printers)
- Willingness to learn Microsoft Azure, AWS, and Google Cloud (training provided)
- Excellent customer service and communication skills
- Strong troubleshooting and analytical abilities
- Ability to work independently and manage time effectively
- Fluent in English
How to Apply
If you’re ready for this opportunity, send your CV and Cover Letter to:
🗓️ Last Date to Apply: 16/04/2026